Simplify Teams Management Across Regions & Tenants
Centralize number management, automate Teams provisioning, delegate with granular Roles-Based Access Control, & manage multiple Teams tenants – in one simple & powerful portal.
Microsoft Teams Provisioning Shouldn't Be Painful
Still managing Teams users & numbers manually or via PowerShell scripts?
No standardization of user experience by job role or department?
No way to delegate Teams admin management by office or region?
Struggling to manage multiple Teams tenants with no central admin tool?
Everything You Need to Simplify Teams Management
Businesses like you are simplifying their Teams number, user, policy, and tenant management with Orto through our easy self-service Callroute portal.
No PowerShell. No manual scripts. No complexity.
Manage All Teams Number Types
No more spreadsheets. Assign, auto-update, categorize, & reserve numbers & more.
Standardize Teams Provisioning
Create personas to standardize user experiences. For example policies, licenses & call queues.
Create Automation
Rules
Automate common provisioning baselines using 365 and Entra attributes & Personas.
Manage Multiple
Teams Tenants
Manage multiple 365 tenants from one dashboard without switching between tabs.
Bulk Number
Assignment
Assign DIDs in bulk to save hours of admin time, or export and upload via CSV in bulk.
Granular Roles-Based Access Control
Assign regional admins with specific user & number access without losing governance.
Advanced API & ITSM Integration
Integrate with your approval system such as ServiceNow to automate provisioning.
Audit Logging &
Tracking
Maintain compliance & view history with full logs of who did what, where, & when.
And lots more, including advanced analytics & reporting, role-based access, and advanced call recording.
All within our user-friendly self-service portal.
Solve Your Teams Number Management Headache For Good
Replace your spreadsheets and scripts with a single platform to manage all your Microsoft, Operator Connect,
& Direct Routing numbers.
A single place to manage your numbers
- Keep your numbers updated automatically
- Works with all Microsoft Teams number types
- Categorize numbers with tags and locations
- Reserve and quarantine numbers
- Assign numbers and voice policies to users
Add agents to call queues without PowerShell
- Group call queues together by job role, location, or function
- Add agents to all queues in the group at once
- Eliminate the need for any PowerShell
- Works with Teams voice enabled channels
- Remove agents from queues in a single click
License users for Teams Phone & Calling Plans
- Build license packages to match your service products
- Apply license packages to users to match their needs
- Combine license and phone number activation tasks
- Remove or change licenses instantly
- Monitor consumption of license units
Standardize Your Teams User Provisioning
Increase provisioning accuracy by standardizing your Teams configuration based on each of your user roles.
Create Teams policy personas for each user role
- Create custom personas to match job functions
- Voice only or full collaboration policy assignment
- Supports all Teams user policy types
- Automatically select phone numbers in a range
- Assign policies and a phone number in 1-click
Boost end user productivity by assigning them to teams
- Group teams together based on department or role
- Add users as members or owners to their teams
- Grant access to new teams in bulk
- Revoke access to multiple teams with a single click
- Transition users between roles and keep data secure
Easily migrate users when they change roles
Speed up your process when someone changes departments, locations, or job role.
When someone moves from sales to marketing, change their policy assignment in one click.
Using Orto Is A Game Changer For Your Service Management
Orto helps improve your provisioning accuracy and efficiency by giving you a platform to define standards and implement change effectively throughout your entire Microsoft Teams user lifecycle.
Improve accuracy by 99%
Stop human error creeping into tickets so you provision once only, not thrice.
Speed up provisioning
Complete provisioning tasks in less than 5-minutes compared to 30-minutes by hand.
Reduce Escalations
Apply the right settings to your users the first time and reduce follow up tickets.
Better Resource Usage
Stop relying on that specialist person and spread capabilities across all your team.
Improve Efficiency Even More With Automation
Remove manual tasks in your Teams user provisioning process with full automation without scripting.
Zero touch provisioning direct from Entra ID
- Create your own provisioning rule based logic
- Target users using their Entra ID attributes
- Works with Entra ID group membership
- Provision the entire Teams experience for a user
- Automate Teams service upgrades
Integrate With Your Service Management Platform
- API integration with existing orchestration platforms
- Supply rule condition data to execute provisioning rules
- Build your own approval flows in your ITSM system
- Job status tracking for automatic ticket closure
- Flexible so it fits within your existing IT processes
Benefits Of Automated Provisioning With Orto
Saving on IT costs vs manual processes
Our customers save on average 77% in IT admin costs within the 1st year
Increase in first-time provisioning accuracy
Implement standards to reduce manual errors by almost 100%
Implement standards to reduce manual errors by almost 100%
Spend less time provisioning and more time on more complicated tasks
Microsoft Teams Management:
Orto vs The Teams Admin Center
Feature
Teams Admin Center
Our Customers
Frequently asked questions
Do we need to purchase professional services?
No, but we offer professional services if you need a helping hand.
Do you provide other services?
Yes. Callroute provides a full suite of Microsoft Teams calling services, including number management, SIP registration, automated failover and call recording.
What do I need to install?
Nothing. There is no hardware or software to install.
What do I need to configure?
You need to ensure that your AzureAD user object attribute data is consistent and accurate.
Do we need to code/script our provisioning requirements?
There is no coding needed. You just point and click.
Can provisioning be triggered manually?
Yes, you can do this via the web portal.
What about internal approval processes?
We have APIs that allow you to trigger provisioning tasks from external services. Use your existing ITSM or Microsoft PowerApps to control manager approvals and send approved requests to Callroute.
Schedule Your Demo
Book a time with our Teams Experts to discuss your current Teams provisioning challenges and how we may be able to help you. Choose a date and time that works for you and we’ll see you then.
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