Manage Every Client's Teams Environment In One Portal
Orto simplifies Microsoft Teams user management for MSPs by centralizing policy, number, and user provisioning across all customer tenants.
Deliver More, Manage Less
As an MSP, managing Microsoft Teams for multiple clients can be a daily drain. Constant account switching, inconsistent configurations, and error-prone manual processes.
Orto by Callroute puts you in control. Connect all your customers’ Microsoft 365 tenants to one secure portal. Assign policies using Personas, manage numbers with precision, and deliver scalable service, all without the usual overhead.
Benefits For MSPs
Dashboard
View & manage all customer tenants from one login - fast, secure, & scalable.
Provisioning
Standardize & reuse policy configurations for consistent, error-free setup.
Management
Easily allocate & track numbers per client, tenant, or user.
Assign specific tenant access to staff based on customer scope.
Improve Quality Management & Deliver Consistently
Being able to complete tasks quickly and accurately increases customer satisfaction, retention, and your profit margins
Manage Customers In One Place
Using Orto for Teams service provider portal you can access all your customer tenants in one place.
Create support engineer logins that can access approved customer tenants and grant custom permission levels.
Implement Service Standards That Meet Your Customer Needs
Configure provisioning templates and policies to match individual customer needs so they can be applied consistently.
Reduce the number of manual provisioning errors that generate excess support tickets. Improve your customer satisfaction and retention as a result.
Automate 99% Of Customer Provisioning Requests
99% of all customer provisioning requests can be automated without manual intervention.
Once you’ve deployed your customer provisioning templates, Orto will automatically provision users matching those templates, speeding up ticket resolution and delivering consistent Teams experiences to your end customer users.
Improve Customer Service & Satisfaction
As an MSP using Orto, you can reduce the manual burden on your engineers and increase provisioning accuracy.
Tenant switching made easy
Switch between your customer tenants without changing identities
No scripts or spreadsheets
Implement provisioning templates and apply them to any customer
Reduce resource bottlenecks
Enable any support engineer to manage customers rather than specialists
Train Your Engineers In Less Than An Hour
Orto’s easy to use self-service portal is intuitive and always up-to-date, allowing you to train your new support engineers in under 1-hour.
Enable all your engineers to support all your customers without specialist domain knowledge of each customer, improving your service productivity.
Speed Up Customer Onboarding
Transition customers from service order to full service operational support faster.
Implement service definitions ready to execute custom procedures, scripts, or access requirements.
Support More Customers Per Engineer Resource
Reducing the complexity of engagement and support means that you can support more customers per engineer increasing your productivity output and profit margin.
Using Orto for Teams is like adding an extra 10 people to your team.
Join Other Partners Already Working With Us
Grow Your Teams Offering Without Growing Your Workload
Book a demo at a time that suits you to see how Orto transforms Teams management for MSPs.