Pricing

Simple pay as you go pricing. Choose the package with the features you need. Then scale up or down as needed.
guaranteed call quality

Per channel pricing

We charge per channel rather than per seat or user so you only pay for the capacity you need.

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Cost transparency

No hidden or upfront costs. Our self-serve platform means no need for set-up fees and puts you in control.

personalised support

Pay as you go

No long-term contracts or restrictions. Monitor usage and scale as you need.

What is a Channel?

A channel is a phone line. Each channel can support multiple users as your channel count is pooled across all users to share.

With many businesses using platforms such as Microsoft Teams for both voice and video, traditional calling demand is reducing. Allowing multiple users to share phone lines where call concurrency is low can unlock significant telephony cost savings.

Callroute enables significant savings

Call Route Logo Dark
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Callroute charge per-channel so you’re only billed for what you use - even if you add more users.

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Other providers

Most other providers charge per user, so you’re billed the full amount even if users never (or rarely) make a call.

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*The number of users allocated per channel depends on business demand.

We don’t just offer a free trial, but a free channel for life.

Starter

A voice channel for life - test if the solution works for your business

Free

1 channel for life.

Business

Perfect for delivering enterprise grade dial tone

£7.50

per channel per month.

Professional

Create hybrid telephony environments and record your calls

£15

per channel per month.

Enterprise

Our ultimate package - ideal for complex telephony environments

£30

per channel per month.

Minimum Channels
1
5
10
10
Inclusive Minutes
250
Unlimited
Unlimited
Unlimited
Service Integration Limit
1
1
Unlimited
Unlimited
Maximum SIP Trunks
5
15
Unlimited
Auto Scaling
Pooled Channel Capacity
Max Endpoint Registrations
50
Unlimited
Hybrid Telephony Support
Fax2Email
Call Recording
Advanced Calling
Service Terms
Service Terms
Service Terms
Service Terms

Starter

A voice channel for life - test if the solution works for your business.

Free

1 channel for life.

Minimum Channels 1
Inclusive Minutes 250
Service Integration Limit 1
-
-
-
Service Terms

Business

Perfect if you just want to enable calling within Teams.

£7.50

per channel per month.

Minimum Channels 5
Inclusive Minutes Unlimited
Service Integrations 1
SIP Trunk Limit 5
Auto Scaling
Pooled Channel Capacity
Service Terms

Professional

Integrate your existing phone system with Teams plus record your calls.

£15

per channel per month.

Minimum Channels 10
Inclusive Minutes Unlimited
Service Integrations Unlimited
SIP Trunk Limit 15
Auto Scaling
Pooled Channel Capacity
Endpoint Registration Limit 50
Hybrid Telephony Support
Fax2Email
Call Recording
-
Service Terms

Enterprise

Our ultimate package - ideal for complex telephony environments.

£30

per channel per month.

Minimum Channels 10
Inclusive Minutes Unlimited
Service Integrations Unlimited
SIP Trunk Limit Unlimited
Auto Scaling
Pooled Channel Capacity
Endpoint Registration Limit Unlimited
Hybrid Telephony Support
Fax2Email
Call Recording
Advanced Calling
Service Terms

* Per DDI (telephone number) hosting charges apply for business package and above.

FAQs

How much can I save with Callroute’s per channel pricing model?

The cost-saving depends on the ratio of users to channels. But typically, our customers save up to 40%. See how much we saved a leading IT provider with their telephony costs. Contact us to see how much you could save. 

Is the free number in the starter bundle only for the UK?

Currently, the free number is only for the UK. Please contact us if you require a non-UK test number. 

Can I mix and match channel types?

No. All channels need to be the same type per end customer deployment. 

Are all calls free as you state unlimited minutes?

The unlimited minutes covers in-country fixed-line calls (standard national rate) and primary mobile network numbersOther calls (e.g. international) are charged at the normal rates. 

Do you charge to port in my numbers?

Yes, we charge a small fee for managing the porting process for you. Please contact us to discuss your requirements. 

Is there a minimum term?

Callroute operates on a month to month, 30-day rolling contract basis. 

Can I buy international numbers from Callroute?

Yes! To purchase international numbers with Callroute, search by region and country in the Callroute.io portal. 

How much do you charge to host DDI telephone numbers?

The UK charge to host DDI numbers is £1 per number. Prices vary for international numbers. Please contact us for further details.  

Get Started

It’s free and easy to do, no card required. Start making calls in minutes.
Step 1

Check licences

Use our simple guide to check you have the Microsoft licences needed to integrate with Callroute.

Step 2

Select your plan

Start with a free channel or jump straight in with a minimum of five channels.

Step 3

Integrate

Integrate your Teams domain and add a dial plan. Port numbers and scale as required.