Pricing

Control your costs with Callroute. Call without restrictions and save.
guaranteed call quality

Per channel pricing

We charge per channel rather than per user so you only pay for the capacity you need.

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Cost transparency

No hidden or upfront costs. Our self-serve platform means no need for set-up fees.

personalised support

No contracts

No long-term contracts or restrictions. Monitor usage and scale as you need.

What is a channel?

A channel is a phone line. Each channel can support multiple users based on business demand.

In most businesses, not everyone needs to be receiving and placing calls at the same time. By allocating multiple users to each channel, you only pay for the capacity your business needs rather than for every user.

Use Microsoft Teams with significant savings

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We charge per-channel so you’re only billed for what you use. Get consistency and control, even if you add more users.

Channel Pricing Diagram
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Most Direct Routing providers charge per-user, so you’re billed the full amount even if users never (or rarely) make a call.

User Pricing Diagram

*The number of users allocated per channel depends on business demand.

We don’t just offer a free trial, but a free channel for life.

Starter

Free

  • 1 channel
  • 250 UK minutes
  • 1 service integration
  • Analytics and reporting
  • Carrier grade call quality
  • Security and privacy
  • Customer support services

 
Service terms

Business

£7.50

  • 5 minimum channels
  • Unlimited minutes
  • 1 service integration
  • Autoscaling
  • Global calling
  • Number porting (additional charges may apply)
  • Analytics and reporting
  • Carrier grade call quality
  • Security and privacy
  • Customer support services

Service terms

Professional

£15

Business features plus:

  • 10 minimum channels
  • Unlimited minutes
  • 25 service integrations
  • PBX integration
  • Fax2Email integration
  • SIP Phone & ATA integration (contact us to discuss compatibility)
  • Call recording

Service terms

Enterprise

£POA

Professional features plus:

  • 10 minimum channels
  • Unlimited minutes
  • Unlimited service integrations
  • Advanced ACD

Service terms

Get Started

It’s free and easy to do, no card required. Start making calls with Microsoft Teams in minutes.
Step 1

Check licences

Use our simple guide to check you have the Microsoft licences needed to integrate with Callroute.

Step 2

Select your plan

Start with a free channel or jump straight in with a minimum of five channels.

Step 3

Integrate

Integrate your Teams domain and add a dial plan. Port numbers and scale as required.