A complete comparison guide

A viable alternative to Microsoft Operator Connect

Callroute allows carriers to connect their existing SIP trunking services to Microsoft Teams quickly without expense.

Callroute vs Operator Connect

The Top 3 Reasons Why Operators Choose Callroute
Over Microsoft Operator Connect

Callroute Carrier Portal

`Faster Route To Market

No additional infrastructure or certification programs. Simply use your existing solution with Callroute and get up and running within minutes


Frictionless Automation & Enablement

Enable customers to consume your operator services with their Microsoft Teams tenant with zero technical knowledge required

Callroute Teams User Admin
Number Management in Teams

Access New Revenue Opportunities

Leverage Callroute’s MSP and System Integrator partner ecosystem to drive new business opportunities with end customers

Callroute vs Operator Connect

See how we compare to Microsoft Operator Connect

Feature Callroute Operator Connect
Certified SBC & Trusted Network Infrastructure
Automated Connection to Customer Teams tenant
Basic Number Management
Number Provisioning
Global Coverage

Depending on Operator Coverage
No Customer Hardware
Pricing Flexibility
Call Data Sharing
24/7 365 Support
Call Detail Reporting

24 Month History

Limited to 28 days in Teams
Quick & Free Onboarding Process
Support Hybrid Telephony Environments
Support User Extensions
Third Party App Integration e.g. Contact Center
Automatic Failover during Teams Outage
Automated Provisioning of User Accounts
Built-in Call Recording
Multiple Inbound Numbers for a User
Advanced Number Management
Other UCaaS Platform Support
Logo in Teams Admin Center

Enable Calling For Your Customers In Minutes!

See how Callroute can enable your calling services in Microsoft Teams in as little as 5-minutes

Callroute for Operators
Play Video about Callroute for Operators

Enable Calling for Customers In Minutes

Deploy Microsoft Teams voice enabled services to customer tenants with a click of a button, enabling them to begin calling within 5-minutes


Streamline Ongoing Management

Empower customers to manage their calling capabilities through a single portal designed for non-technical users. Automate common tasks such as number assignments

Callroute Assign a User a Teams Number
Callroute Service Connections

Integrate Any Calling Service With Yours

Support complex customer requirements with integrations to mutliple UCaaS, PBX, SIP Phone and Contact Center Platforms as well as Microsoft Teams. Provide customers with a true single pane of glass telephony management solution

Give Your Customers An Experience They Deserve

Here at Callroute, we make calling easy! We believe our intuitive customer portal is one of the most elegant and simple to use platforms available. We dedicate a lot of time into making the complicated, simple.

These Operators are already using Callroute instead of Operator Connect. When will you?

Intermittent Microsoft Teams calling issues reported globally. This issue appears to be affecting all Microsoft customers worldwide. Microsoft are currently investigating the issue. All Callroute systems are fully operational. More information will be provided as soon as possible.