The partnership enables Callroute and Coolwave’s customers to automate voice services across UCaaS and CCaaS platforms including Microsoft Teams, Webex and more. SOUTHAMPTON, UK, Oct
In the words of Michael Corleone, ‘Just when I thought I was out, they pull me back in.’ I spent 20 years in the contact
Spam calls, cold calls, scam calls are all on the rise and even more so with the explosion of cloud based telephone systems available. It
Callroute are pleased to be exhibiting at UC Expo again. UC Expo is the largest Unified Communications conference in Europe. Each year UC Expo attracts
Microsoft released Pay as you go (PAYG) calling plans for Microsoft Teams in August 2022. This is a significant development for Microsoft UC centric customers.
Over the past 4 years through my time spent at AudioCodes, a leading Microsoft certified SBC vendor, and now here at Callroute I’ve seen the
It is common in larger organisations for users to have internal extension numbers rather than direct dial numbers. The reason is more often down to
You’ve assigned all the correct licenses for Microsoft Teams to enable enterprise voice. But for some reason, the Teams dialpad doesn’t appear for the user.
Outages do happen. There is no escaping this fact. However, with the increasing reliance on cloud communications for businesses, these cloud solutions need to be
VoIP phone systems are becoming all the rage in the corporate world. In the US alone, the number of VoIP business lines grew from 6.2 million
