The Only Platform You’ll Ever Need To Manage Voice, Numbers & Users

Connect carriers, services and phone numbers through one intelligent platform without telecom complexity or repeated number porting.

Simplify Microsoft Teams user and policy management with standardisation, automation and delegation — all from one platform.

What is Callroute?

What Is Callroute?

Callroute is an award-winning global SaaS platform, built to be the control layer for modern business voice.

Run, manage and scale Microsoft Teams, Webex, contact centres, Voice AI, PBXs and SIP devices — all from one intelligent platform.

Enhanced by Orto’s enterprise-grade user management, you can manage Microsoft Teams users, numbers and policies — even when Callroute isn’t in the call path.

Designed for long-term flexibility and continuously enhanced, Callroute gives you control that lasts.

Hybrid voice, without the complexity

Modern voice environments are rarely simple — and they shouldn’t have to be.

Cloud platforms, legacy PBXs, SIP devices, contact centres and Voice AI can all run side by side under Callroute’s control layer.

Evolve at your own pace. Replace what you want. Keep what works. Your numbers, routing and governance remain consistent underneath.

Microsoft Teams, simplified

Through Direct Routing and Orto, Callroute provides deep Microsoft integration.

  • Deliver PSTN calling via Direct Routing
  • Manage Calling Plans, Operator Connect and Direct Routing numbers
  • Automate number assignment and policy packs
  • Complete user lifecycle management
  • Manage Teams users centrally — even when Callroute isn’t in the call path

From SMB deployments to complex enterprise estates, Teams voice becomes simpler to run and easier to scale.

SaaS that scales with you

Callroute is a global SaaS platform designed for flexibility and scale.

Whether you’re an MSP serving multiple customers, an SMB modernising voice, or a large enterprise running a multi-region estate — Callroute provides a consistent operating model across every stage of growth.

From SMB to large enterprises

Organisations use Callroute to bring structure and flexibility to their voice environment — from initial cloud adoption to large, multi-region estates.

Callroute delivers one consistent way to manage carriers, services, numbers and users — at any scale.

Explore How Our Portal Works With The Video Hub

Take a look at our in depth videos on our video hub.

Video Hub

Trusted By Businesses To Deliver Excellence

From global enterprises to growing small businesses, organisations across finance, healthcare, education, retail, the public sector and more trust Callroute to power their communications.

What Our Customers Say

  • “Happy user. Has been great. This makes it much easier to manage numbers. Ease of use and quick support when I have had any issues.”

    James

    Technical Specialist - Collaboration in US

    Packaging & Containers, 10,000+ Employees

  • “Finding CallRoute is possibly the best thing that’s happened for our telco platform. They’ve provided us with administrative and reporting capabilities that nobody else would. They’ve remained extremely flexible, allowing for outside the box thinking and customizations delivered faster than anyone would expect. We intend to stick with CallRoute for the long haul. Highly flexible, extremely attentive to requests and needs, support staff absolutely beyond compare.”

    Russ

    Telephony Architect in US

    Mechanical or Industrial Engineering, 10,000+ Employees

  • “We implemented Callroute … as a replacement for our legacy telephony system, which had a number of limitations and no integration with MS Teams. The experience with Callroute has been very positive. The Teams integration has been seamless, the reporting is robust, and the portal is easy to use…we now have far better control over call routing and number allocation.”

    Verified Reviewer

    Insurance, 11–50 Employees

Switch To The Trusted Telephony Service Provider

Join over 150,000 other users that use Callroute to stay connected, and manage their numbers and user more efficiently.