Enable Microsoft Teams Shared Calling
- No pre-paid credit upfront
- No monthly user subscription
- No professional services setup
- Pay only for the minutes you use
Enable Shared Calling For All Your E5 Licenses
A low cost shared calling solution without a minimum term contract
Deploy In Minutes
Activate shared calling in our self-service portal
No Porting
You get a UK phone number you can use for shared calling.
No Subscription
No per user or per channel costs like other operators.
100% Consumption
Only pay for the calls you make.
How Does It Work?
You can deploy Callroute shared calling alongside your existing Microsoft Teams Phone solution.
- Doesn't interfere with your existing Operator connection
- No credit card or preloading of call credits
- Call cost protection included
- Invoiced pay as you go
- Emergency calling for all Teams Phone users
3 Huge Benefits Of Teams Shared Calling
Shared Calling solves a problem you never knew existed
Frictionless Productivity
Enable the full suite of productivity tools for your E5 licensed users so that they don't need to workaround restrictions.
Business Professionalism
Enable your users to call from a business owned phone number so that the caller display shows your company name.
Reduce Business Risk
Protect your company and your employees by giving them access to a company phone, rather than using their personal number.
Enable Shared Calling
To set your Teams tenant up for Shared Calling, there is a bit of configuration to do before you’re able to let users benefit from it. But don’t worry, we’ve got you covered. Sign up with us and we will do it for you.
- No professional service charge
- White glove deployment or assisted
- Free administrator training
What Is Shared Calling For Microsoft Teams?
Not heard of Shared Calling for Teams? Read our blog to find out more and why you should consider it if you’re already paying for E5 licenses.
Why Choose Callroute As Your Shared Calling Provider?
We’re the UK’s #1 choice for Teams Shared Calling. Here’s why
No Subscriptions
No per user per month licenses to pay for.
No Credit Card
No pre-payment of calling credit required.
No Hidden Charges
You pay for only the phone calls you make. That's it.
50% Cheaper
Our call charges are over 50% cheaper than Microsoft PAYG.
See How Much You Will Pay
UK domestic landline calls are charged at 1p per minute, mobiles 5p per minute
- Shared calling tenant setup included
- Works alongside your existing Teams Phone Service
- Invoiced billing. No preloading of funds required
- Use a number we provide as a dedicated shared number
- Emergency calling for all users & phones
- Limit the maximum expenditure per month
- Simple PAYG pricing with no subscriptions
- Failover outbound calling for all your users
Shared Calling Frequently Asked Questions
We’re sure with such an amazing offer you’re going to have a few questions. Here are some of the most common.
Will this affect my existing Teams Phone solution?
No. You can continue to use your existing Microsoft Calling Plan or Operator Connect service for your regular calling capabilities. You deploy Callroute Shared Calling as a separate service that only your Shared Calling users will use.
In which countries do you support Shared Calling?
At the moment, this offer is only available to UK or Irish customers or international customers that need local UK origination for shared calls.
Can I add more Shared Calling numbers?
Yes, you can choose any number from any UK / IRE area code as your Shared Calling and emergency call back number. Every additional number above the free number included will incur a £1 per month number rental fee.
How are calls charged?
Simple – at the end of the month, you’ll get a bill for your usage. You also have the option to buy calling bundles which can work out more cost-effective.
How can I control costs so I don't get an unexpected bill?
You can set your monthly balance limit so you’ll never exceed your pre-planned budget. You can adjust this at any time. Emergency calls are unaffected. We don’t permit calls to premium rate destinations by default. However, you can set your own call restrictions in Teams to deny certain destinations of your choice.
How do I pay my bill?
You will be sent an invoice detailing call charges at the end of each calendar month.
How do enable shared calling in Teams?
To enable Shared Calling requires some Teams tenant configuration. This involves the configuration of an auto attendant and some policy settings for shared and emergency calling.
Currently, the procedure can only be performed in PowerShell.
It is quite simple to implement if you are adept at PowerShell yourself. However, if you need our help, then we can provide technical assistance. This involves:
- Creating an auto attendant for call-back purposes with dial-by-name capability.
- Creation of a UK Shared Calling policy and Shared Calling routing policy, along with voice routes and call restrictions.
- Enablement of all users for Shared Calling.
What about inbound calling and caller identity display?
Out of the box, you are provided with a free 0330 non-geographic number that you can attach to an auto attendant configured for Shared Calling. When your Shared Calling users make an outbound call, the recipient will see the 0330 number presented as the caller identity. If the recipient calls the number back, this is routed to your auto attendant and they can use directory search to find the user they need.
Are there any restrictions?
Not really, other than the shared calling offer is only available to UK and Irish businesses or international customers that need local UK origination for shared calls.
Get Started With Shared Calling
Speak to our experts to understand how Callroute Shared Calling could benefit your business.