The latest evolution of our Microsoft Teams Multi-Tenant management feature is here. Now with powerful enhancements designed to give IT teams and MSPs even more control across their Microsoft Teams environments.
With this second release, administrators can now manage Operator Connect, Microsoft Calling Plans, and third-party Direct Routing numbers across multiple Microsoft Teams tenants, all from the single, unified interface of the Callroute portal.
Simplifying Teams Multi-Tenant Management
Managing multiple Teams tenants can be a complex, manual process, especially for IT teams supporting large enterprises or managed service providers (MSPs) overseeing a portfolio of customer environments. That’s where Callroute’s Multi-Tenant Teams management makes a real difference.
Our solution centralizes voice administration across tenants, making it easy to:
- View and manage numbers and users across all connected tenants
- Assign and reassign numbers using any supported telephony method
- Eliminate time-consuming processes of switching between Microsoft 365 environments
Whether you’re using Microsoft’s native Calling Plans, leveraging Operator Connect, or relying on Direct Routing for flexibility, you now have the tools to manage them all across any number of tenants.
Built for IT Teams and MSPs
This release is designed with both internal IT departments and MSPs in mind.
For IT teams, it streamlines administration across subsidiaries, departments, or global regions that maintain separate Microsoft 365 tenants. No more logging in and out. Everything can be managed in one portal.
For MSPs, the multi-tenant management feature centralizes policy, number, and user provisioning across all customer tenants, streamlining Teams management. This reduces overhead, simplifies operations, and scales effortlessly as customer needs grow.
If you’re new to Callroute’s Microsoft Teams Multi-Tenant solution, find out more here.
Stay tuned for further additions and expansions on the Callroute Roadmap, and if you’re ready to simplify multi-tenant management, get in touch today to see how it works.


