Tech Blog
Sentiment Analysis of Phone Calls Using ChatGPT Now Available in Callroute
Sentiment analysis of phone calls has been around in the telephony world for a number of years. Traditionally used in highly regulated and customer service
Sentiment analysis of phone calls has been around in the telephony world for a number of years. Traditionally used in highly regulated and customer service
When you run both Avaya and Microsoft Teams, you have two platforms that offer calling and collaboration. A natural desire for businesses is to do
A question I often get asked is “How to assign Teams policies to a group of users?”. The answer to this question is quite involved.
So far Microsoft has announced 48 Operator Connect partners and that number is sure to continue to rise. On the face of it, it’s a
Technology has vastly simplified the enablement of cloud voice services. Today we have lots of choices for turnkey cloud calling solutions. Microsoft, Google and Zoom
In this webinar, you will find out how easy it can be to manage your Microsoft Teams telephony using Callroute. Are you managing multiple carriers,
Are you excited about using Microsoft Teams Phone Mobile? – Its poised to take the market by storm this year. But what is it? The
Unassigned numbers in Microsoft Teams management has traditionally been a complicated task involving PowerShell. Recently, Microsoft have announced the support for this in their Teams
Spam calls, cold calls, scam calls are all on the rise and even more so with the explosion of cloud based telephone systems available. It
Callroute are pleased to be exhibiting at UC Expo again. UC Expo is the largest Unified Communications conference in Europe. Each year UC Expo attracts
