Connect Your Voice Services

Callroute enables you to connect all your phone numbers to all your voice services. Supporting cloud UC platforms, legacy systems, SIP devices, contact centres and Voice AI services.

You’ll never need to port your phone numbers again.

Diagram showing service connection to the callroute platform.

Voice Services You Can Connect With Callroute

Connect one, multiple or scale as you grow. Callroute allow you to connect your numbers to the voice services of your choice.

Microsoft Teams

Enable Teams Phone with Direct Routing. Manage users and numbers across one or more tenants.

Webex Calling

Enable Webex Calling via Local Gateway. Manage phone numbers and routing from one platform.

PBXs & Analogue

Connect PBXs and analogue devices via SIP trunking or ATAs, with centralised control.

SIP Devices

Connect SIP-native endpoints such as desk phones, DECT handsets, intercoms and lobby phones.

Contact Centre Platforms

Use Callroute to connect numbers to cloud contact centre platforms. Manage routing and scale contact centre services from one control layer.

Voice AI

Route calls to Voice AI platforms. Deploy AI-driven call handling with optional failover to human teams.

Diagram showing Callroute connected to various services.

Connect Your Microsoft Tenants

Enable Microsoft Teams calling using Direct Routing.

Use Callroute to quickly enable Teams users for Teams Phone, apply policies, and more.

A single pane of glass for delivering Teams Phone across both large and small enterprises.

Connect Your Webex Calling Tenant

Enable Webex Calling via the Cisco Local Gateway method and connect your phone numbers to Webex in just a few clicks.

Diagram showing Callroute routing calls to a webex calling tenant.
Diagram showing PBXs and analogue device connection to Callroute with SIP Trunking or ATAS.

Connect PBXs & Analogue Devices

Connect PBXs and analogue devices to Callroute via SIP trunking or ATAs.

Keep existing systems running while bringing number management and routing into one central platform.

Create hybrid voice estates where legacy and modern services coexist.

Connect SIP Devices

Connect SIP-native endpoints such as desk phones, DECT handsets, intercoms and lobby phones.

Assign numbers and route calls to these devices independently of your core UC platform.

Ideal for ad-hoc or specialist endpoints that still need dial tone and central control.

Diagram showing SIP device connection to Callroute.
Diagram showing contact centre platforms connecting to Callroute.

Connect Contact Centre Platforms

Connect phone numbers to your cloud contact centre platforms.

Manage routing centrally without renumbering or disruption.

Enable your contact centre to operate alongside Teams, Webex, PBXs and Voice AI.

Connect to Voice AI

Route calls to Voice AI platforms and chatbots to automate inbound call handling.

Use Callroute to control which numbers route to AI services.

Easily deploy and scale AI-driven voice services alongside your traditional telephony.

Diagram showing Callroutes connection to voice ai and chat bots.

What Our Customers Say

  • “Our partnership with Callroute has always been outstanding. Communication is seamless, and they consistently demonstrate exceptional customer focus. They are not just a partner; they are a true enabler of global telephony uptime. Their support is exceptionally responsive and a pleasure to work with, even on the rare occasions it’s needed.”

    Dave

    Health, Wellness & Fitness, 1,001–5,000 Employees

    Telephony Engineer in UK

  • “A fantastic experience. We are about 18 months into our journey with Callroute…and I highly recommend the solution and the…support and attention to detail.

    Adam

    Head of IT Security in UK

    Environmental Services, 1,001–5,000 Employees

  • “Great experience and value for money in one platform. Ease of use of the platform and management of changes.”

    Verified Reviewer

    Food & Beverages

    51–200 Employees

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Frequently Asked Questions

No. You can connect only the services you need. Callroute is designed to support single-service deployments as well as complex, multi-service environments.

Yes. Many customers run multiple services side by side — for example Teams and Webex, or a contact centre alongside Teams users — with Callroute managing numbering and routing across them.

Yes. Callroute is designed for flexibility. You can add new services, reroute numbers, or change how calls are handled without renumbering or redesigning your voice setup.

No. Callroute does not replace your UC, PBX, contact centre or AI platforms. It provides the control layer that connects them and manages numbers, routing and governance.

Yes. Callroute supports both single-tenant and multi-tenant environments, making it suitable for end customers managing their own services and partners managing multiple customer environments.

Yes. Once services are connected, Callroute provides a single portal to manage numbers, routing, policies, automation and access control across all connected services.

Book A demo

Join over 150,000 other users that use Callroute to stay connected, and manage their numbers and users more efficiently.