Connect Your Carrier

Use Callroute as your carrier or bring your own — both managed through one platform.

Diagram showing supported carriers that can connect with the callroute platform.

Choose how you run your carrier layer

Callroute gives you two flexible ways to run and manage your carrier layer. Both options give you the same Callroute experience. The difference is simply who provides the underlying carrier service — not how you manage or operate voice.

Use Callroute As Your Carrier

Choose Callroute as your carrier when you want the simplest operational model.

Bring Your Own Carrier

Bring your own carrier if you already have contracts you want to keep.

Use Callroute As Your Carrier

Callroute can be used as your carrier, using wholesale interconnects with trusted Tier-1 networks.

You get one supplier, one portal and one bill, while Callroute handles routing, resilience and optimisation behind the scenes.

This option is ideal if you want to remove carrier complexity and focus on operating your voice services, not managing telecom contracts.

Diagram showing how to use callroute as your carrier for different countries.
Diagram showing how you can filter and search for different carriers to connect with callroute.

Bring Your Own Carrier (BYOC)

Connect your existing carrier to the platform so you can manage numbers, routing, and more in one place — without changing your commercial or regulatory arrangements.

Select your carrier from our verified carrier list, and get connected in a few clicks.

Which Option Is Right For My Business?

  • Choose Callroute as your carrier if you want the simplest operational model, a single supplier, and minimal carrier management.
  • Choose Bring Your Own Carrier if you already have carrier contracts you want to keep, or need specific regional or regulatory coverage.

Both options use the same Callroute platform — you can mix approaches and change later if needed.

Diagram showing options for using callrout as your carrier or bringing your own carrier instead.

Use Cases

Consolidate carrier contracts

Replace multiple carrier contracts with one simple commercial relationship — powered by Tier-1 networks.

Hybrid and multi-region environments

Mix Callroute-provided carrier services and BYOC across regions, countries or number ranges — all managed consistently.

Retain flexibility with enterprise control

Keep existing carrier investments while gaining automation, visibility and governance.

What Our Customers Say

“Overall very good. Its a simple product, easy to use. Company good to deal with, quick to respond to issues and knowledgeable support team.

Quick to assign numbers to users. Very easy to find either free unused number or those that are allocated and who to. Tagging system is useful for reporting.”

Toby

Head of Service Management in UK

Publishing, 1,001–5,000 Employees

“Overall, my experience with Callroute was solid. The platform offered strong integration capabilities and simplified several aspects of voice routing and number management. While there were areas that could be more intuitive, the core functionality was dependable and added value operationally.
What I liked most about Callroute was how seamlessly it integrates with existing communication platforms. It removes a lot of the complexity around voice routing and number management, which makes day‑to‑day operations much smoother.”

Verified Reviewer

Verified User

Insurance, 11–50 Employees

“A modern telephony integration provider without high costs.
Fantastic! Ease of initial implementation, ease of renewals of services a year down the road (annual payment plan saved a decent amount too). Very responsive team if any issues crop up.
A very easy company to do business with, who will tailor a solution to your needs and fit in with your budgets. Well priced solutions.”

Lawrence

IT Infrastructure Manager in UK

Pharmaceuticals, 51–200 Employees

“Our partnership with Callroute has always been outstanding. Communication is seamless, and they consistently demonstrate exceptional customer focus. They are not just a partner; they are a true enabler of global telephony uptime. Their support is exceptionally responsive and a pleasure to work with, even on the rare occasions it’s needed.”

Dave

Health, Wellness & Fitness, 1,001–5,000 Employees

Telephony Engineer in UK

Used the Software for: More than 2 years

“A fantastic experience. We are about 18 months into our journey with Callroute…and I highly recommend the solution and the…support and attention to detail.

Adam

Head of IT Security in UK

Environmental Services, 1,001–5,000 Employees

Used the Software for: Less than 2 years

“Very good product and a user friendly interface. Callroute product is simple and easy to configure with your own Microsoft tenant. I also like the simplicity of the Callroute app.”

Verified Reviewer

Insurance

11–50 Employees

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Frequently Asked Questions

No. You can mix approaches — for example, using Callroute as the carrier in some regions and BYOC in others.
Yes. Many customers start with one option and move to the other over time as requirements change.
No. Callroute still manages routing, failover and control — the carrier relationship simply remains yours.
Callroute is not a traditional carrier. We act as the intelligent control layer, leveraging Tier-1 wholesale interconnects (e.g. BT, Gamma, Bandwidth) to deliver reliable PSTN connectivity.
Your calls are delivered over trusted Tier-1 carrier networks. Callroute manages routing, control and commercial simplicity.
No. When using Callroute as your carrier, you have a single commercial relationship and consolidated billing through Callroute.
Yes. If you prefer to keep your existing carrier, Callroute can connect to it and provide centralised routing and number management.
Yes. Callroute supports multi-region deployments and can work with different carriers where required — while maintaining a single control layer.
No. Callroute provides numbering independence, allowing you to change services or routing without repeatedly moving your numbers.
Yes. When using Callroute as your carrier, you receive one consolidated bill covering numbers and usage.
Yes. Callroute supports international, geographic and non-geographic numbers (subject to country availability).

Book A demo

Join over 150,000 other users that use Callroute to stay connected, and manage their numbers and users more efficiently.