News & Articles - Callroute

Teams admins no longer have to lose days to data entry and policy assignment. Personas, templates, and auto-provisioning are flavor

The process of onboarding new staff takes too long. Am I right? I recall a new role I started where

Auto provisioning is the process of automating the creation, maintenance, and removal of user identities in software applications based on

How much does a provisioning ticket cost? Those small changes and little adds. Pence, right? Can’t be much. Well, according

Sentiment analysis of phone calls has been around in the telephony world for a number of years. Traditionally used in

When you run both Avaya and Microsoft Teams, you have two platforms that offer calling and collaboration. A natural desire

A question I often get asked is “How to assign Teams policies to a group of users?”. The answer to

So far Microsoft has announced 48 Operator Connect partners and that number is sure to continue to rise. On the

Technology has vastly simplified the enablement of cloud voice services. Today we have lots of choices for turnkey cloud calling

Are you excited about using Microsoft Teams Phone Mobile? – Its poised to take the market by storm this year.

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