Microsoft Teams Premium: Everything You Need To Know

Since Microsoft launched Teams Premium in February 2023, everyone has been trying to get to grips with what’s included, what they will actually achieve, and whether or not their business needs it.

The functionality available is genuinely game-changing if you need it.

For the majority of day-to-day Teams users, nothing will change even if you give them the license.

So don’t rush to roll out Teams Premium for every single user.

If you do that, you’ll end up needing to read our article on How To Reduce Costs In Microsoft Teams.

Instead, have a scroll through what Microsoft Teams Premium is, and the new shiny features you’ll get, and make the decision if and who needs access.

Microsoft Teams Premium is an add-on license that gives access to advanced features that help facilitate the following:

Meeting customization
Meeting protection and security
Meeting AI and reporting
Webinars
Virtual appointments

These features are ideal for those who rely heavily on meetings and are governed by tight security and compliance regulations.

With some features, all users will need a Teams Premium license. For others, only the meeting organizer will need access.

For example, when using Teams to run virtual appointments, you can’t expect a patient to have a Teams Premium license.

Teams Premium is an add-on license, so everything included is “as well as” what you’ve already got access to.

As standard, you get access to all the features included in your original Microsoft Teams license. These do not change.

Microsoft Teams Premium costs $10 per user per month, on top of an existing Teams license.

As of October 2025, Microsoft allows organizations to try Teams Premium features for free: they provide 25 trial licenses for 30 days to test the Premium capabilities.

Microsoft 365 Business Premium doesn’t include access to Microsoft Teams Premium.

Teams Premium is available as a standalone add-on only.

Teams Premium is generally available. All you need to do is enable the license in the marketplace in your Microsoft 365 Admin Center.

Go to Microsoft 365 Admin Center → Billing → Purchase services → Search “Teams Premium” → Assign to users.

If you use a partner to buy or make changes to your Teams licensing, follow your usual route.

Microsoft Teams Premium is worth it if you are going to use it to its full potential.

This means users with heavy meeting usage. And we mean heavy. Not just someone who has three or four meetings per day.

Heavy meeting usage means not just daily calls, but recurring, large, or complex meetings where AI recap, live translation, or advanced controls make a difference.

If you’re a meeting organizer or webinar host for recurring events with lots of attendees, Teams Premium offers a better pre- and post-meeting experience.

If you’re using Teams to facilitate virtual appointments, think about the patient experience improvements that can be made and whether they are worth $10 per month (Microsoft initially launched at $7, but the standard price is now $10).

It’s an easy sell in some cases.

In other cases, it’s simply not needed for some users. Take the independent contributor who uses Teams for chat, the occasional meeting, and opening documents to work on. They don’t have direct reports to have meetings with and they’re not public facing. There’s little in Teams Premium they need access to.

Overall, Teams Premium offers tremendous value for $10 per month. Meeting controls and post-meeting activities like tasks and translated transcripts are a no-brainer—if you will use them.

However, there are still a lot of things that you don’t get even when you subscribe to Teams Premium.

While Teams Premium offers a vast array of features for meeting organizers and meeting participants, Teams admins may be feeling a little left out.

Teams Premium is meeting-focused. It doesn’t address admin challenges like PSTN number management or user provisioning.

But fear not, Callroute has you covered for two key areas:

Automated number management
Automated user provisioning

If you’re forever fiddling around in the Teams Admin Center or, even worse, keeping manual spreadsheets, for managing who gets assigned which number, there’s some good news for you.

Using Callroute’s Orto for Teams number management solution, you can add your Direct Routing numbers and synchronize your Calling Plan and Operator Connect number ranges directly from your Teams tenant.

No matter what connectivity types you have, you can use our number management solution to provision and track your user numbers.

If you use Microsoft Calling Plan and/or Operator Connect for your Teams phone system, you can easily add these ranges to Callroute by pressing the Sync Numbers button within ‘Actions’.

Synchronization takes only a few seconds, and we automatically group your numbers into ranges using their metadata received from Teams.

This means all your numbers, whether they are contiguous or sporadic, are merged automatically together in a single range if they are from the same area code, city, and provider.

Numbers that are already assigned to users and resource accounts are updated with their assignments so that you can easily see what number is assigned to a particular user.

If you use Direct Routing for your phone system connection, you can add your ranges directly into the Callroute number management feature. When user synchronization is performed, numbers are updated with their assignment.

Going further into number management, you can assign tags to numbers across ranges to make them searchable and assignable in different circumstances.

Of course, you are also able to assign phone numbers to your users directly in the Callroute portal.

With Callroute number management, you have all of the benefits of number management provided by the Teams Admin Center and none of the downsides.

Automated user provisioning is exactly what it says on the tin.

Take the manual processes you do time and again, like configuring accounts for new starters, countless moves, adds, and changes, and deleting licenses for people who leave at a moment’s notice.

Instead, using Orto for Teams by Callroute, you can create user personas, rules, and triggers, so that when someone new starts, they are automatically provisioned based on their job role, their location, or whatever characteristics you choose.

Think of all the time you’ll save every time 50 new sales staff join your company. Or when the entire marketing team takes a sabbatical.

And let’s be honest. You know that time when you made a manual error? When a lapse in concentration meant hours of reconfiguration.

Automation removes all that too.

Read Next: How To Automate User Provisioning In Microsoft Teams