Microsoft Teams
Can You Run a Call Centre Using Microsoft Teams?
Irrespective of your industry, the chances are that business looks a whole lot different now than it did a year ago. Most notably, 2020 was
Irrespective of your industry, the chances are that business looks a whole lot different now than it did a year ago. Most notably, 2020 was
2020 may have been the year when everything stopped, but where our working lives are concerned, the health crisis has rocketed us into the future.
To say that remote collaboration tools took off last year would be an understatement. There’s no longer a home across the country that didn’t host
Teams vs Slack vs Zoom vs GoToMeeting vs Google Hangouts Even before 2020, collaboration tools were considered increasingly fundamental across business landscapes. Now, with companies
It’s only really in the last five years that business collaboration tools have burst into the mainstream — even taking on customer-facing roles. Microsoft Teams
Microsoft Teams is great! Everyone is using it! There is no stopping this train! But, like most business collaboration software, the ability to make a
Teams has become the leading business collaboration tool on the market. Our own research shows that it’s used by more than 70% of large organisations,
For many, Microsoft Teams now sits at the heart of Microsoft 365. The basic internal Teams communication features include capabilities you would expect from a
Capabilities, Weaknesses, Improvements Microsoft Phone System is the gateway to all true telephony capabilities with Microsoft Teams and Skype for Business. But on its own,
If your business uses Microsoft Teams, you are in the majority. More than 70% of organisations with more than 100 employees (and 60% overall) use