Fast Track Your Teams Phone Migration With Orto​

Rapidly onboard your voice users to Microsoft Teams using Orto for Teams.

Code showing user integration data.

Migration Challenges With Teams Phone​

When you’re faced with migrating from your current voice platform to Microsoft Teams, it can be a daunting exercise. Choosing the right voice connectivity, provider, arranging number ports, understanding current communication requirements, and then having to migrate users.

Users will have dependencies on others whether this is indirect, or direct dependencies such as shared line appearance, delegates, and agents of queues. All the dependent users must be migrated at the same time. Creating migration plans to ensure these dependencies are not broken are a challenge. Once created, you need to migrate them as soon as possible.

With Orto For Teams You Can Migrate At Volume​

Using our provisioning engine, combined with our API you can speed up Teams Phone enablement at scale

Create Migration Rules

Create provisioning rules to apply the right Teams policies, number, and queue membership for users based on your data

Keep Existing Phone Numbers

Enable users to maintain their existing number through migration and assign it to their Teams user account

Automatically Migrate

Supply all your migration criteria and users to Orto API and we will enable your users for Teams Phone
Diagram showing Callroute connecting telephone carriers to Microsoft Teams.

How It Works

  • 1

    Setup your phone connection to Microsoft Teams by choosing from Microsoft Calling Plans, Operator Connect, or Direct Routing. Need to connect your existing carrier? We can help​

  • 2
    Create your Microsoft Teams provisioning rules in Orto and load your phone number ranges ready for migration.​
  • 3
    Collect your user migration information and submit your migration request to Orto’s provisioning API​
  • 4
    Start using Microsoft Teams Phone​

3 Ways To Migrate​

Migrate users to Teams Phone in a way that works for you

Replacing legacy PSTN providers

Move away from fragmented, on-premise or country-specific carriers. Port your existing numbers into Callroute and deliver PSTN services through modern platforms like Microsoft Teams — without managing multiple carrier contracts.

Scaling voice across regions

Quickly add local, national or international numbers as your business grows. Callroute gives you access to global numbering and Tier-1 carrier networks, all managed centrally and billed through a single supplier.

Simplifying multi-platform voice

Deliver PSTN services to multiple platforms — such as Microsoft Teams and Webex — from one control layer. Callroute handles number management and call routing, so you don’t need separate carrier setups for each platform.

Benefits to the Unified Communication team​

No PowerShell knowledge required

You don’t need to be a Teams or PowerShell expert. Orto for Teams will configure all voice settings for users on your behalf

Migrate at a pace that is convenient

Migrate users to Teams based on a schedule that is convenient to your organization’s objectives rather than mandated by technology limitations

Keep using Orto for Teams for day 2 and beyond

Use Orto for Teams as your daily provisioning solution for Teams Phone. Automate number assignment using rules created from Entra ID

What Our Customers Say

“Overall very good. Its a simple product, easy to use. Company good to deal with, quick to respond to issues and knowledgeable support team.

Quick to assign numbers to users. Very easy to find either free unused number or those that are allocated and who to. Tagging system is useful for reporting.”

Toby

Head of Service Management in UK

Publishing, 1,001–5,000 Employees

“Overall, my experience with Callroute was solid. The platform offered strong integration capabilities and simplified several aspects of voice routing and number management. While there were areas that could be more intuitive, the core functionality was dependable and added value operationally.
What I liked most about Callroute was how seamlessly it integrates with existing communication platforms. It removes a lot of the complexity around voice routing and number management, which makes day‑to‑day operations much smoother.”

Verified Reviewer

Verified User

Insurance, 11–50 Employees

“Our partnership with Callroute has always been outstanding. Communication is seamless, and they consistently demonstrate exceptional customer focus. They are not just a partner; they are a true enabler of global telephony uptime. Their support is exceptionally responsive and a pleasure to work with, even on the rare occasions it’s needed.”

Dave

Health, Wellness & Fitness, 1,001–5,000 Employees

Telephony Engineer in UK

Used the Software for: More than 2 years

“Happy user. Has been great. This makes it much easier to manage numbers. Ease of use and quick support when I have had any issues.”

James

Technical Specialist - Collaboration in US

Packaging & Containers, 10,000+ Employees

Used the Software for: Less than 6 months

“Makes Teams Phone Managers lives easier! Callroute lets you manage Microsoft Teams Phone configuration by an easily and user friendly portal. Callroute separate the Teams telephony settings from the Teams Admin center so that the telephony administrator can only configure that what is neccesary for Teams Phone functionality and call routing… makes Teams Phone management clear and easy!”

Arnold

Product Manager Cloud in Netherlands

Telecommunications, 11–50 Employees

Used the Software for: Less than 6 months

“Works with Microsoft Teams and a better management platform – easier to use than older ‘clunkier’ platforms. Callroute is value for money in one platform. Easy to use and a great experience, with simple management for all changes.”

Ronald

Managing Director in UK

Information Technology & Services, 2–10 Employees

Used the Software for: More than 2 years

“The Orto product has allowed us to completely streamline the Teams Phone System provisioning process for around 3500 users, saving myself and my colleagues a lot of time. Callroute as a company have a great support response and are also very open with sharing upcoming features and taking in feature requests. Overall, I couldn’t fault them…the product itself has taken a weight off my teams shoulders in a very busy project.”

Elliott

ICT Network Support Officer in UK

Government Administration, 1,001–5,000 Employees

Used the Software for: Less than 12 months

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