About Us

Callroute is a global SaaS platform that helps organisations connect, manage and control their voice environments.

We bring together carriers, services and phone numbers into one intelligent control layer, enabling businesses to run Microsoft Teams, Webex, contact centres, SIP devices and legacy systems without complexity.

Now part of 8×8, Callroute combines its powerful orchestration platform with the scale and global infrastructure of one of the world’s leading cloud communications providers.

Together, we are helping organisations simplify voice, manage Microsoft Teams users at scale, and build flexible hybrid communication environments.

Callroute began as part of Sipsynergy, founded in 2011 to help organisations adopt cloud communications.

As platforms like Microsoft Teams grew, managing users, numbers and carriers became increasingly complex. Callroute was created to bring these elements together into one platform.

The platform later expanded with Orto, designed to help large enterprises manage Microsoft Teams users, policies and numbers at scale.

Today, as part of 8×8, Callroute continues to simplify voice and Teams management for organisations worldwide.

We deliver new features, enhancements and performance improvements on a regular release cycle without disruption to our customers. As a true SaaS platform, updates are rolled out seamlessly, so you always benefit from the latest capabilities without upgrade projects or downtime.

See what’s next on our product roadmap.

Our mission is to simplify how organisations manage voice and collaboration.

We believe businesses should be able to connect services, manage numbers and operate cloud calling and user management at scale without complexity or lock-in.

Everything we build is designed to give organisations more control, whether enabling cloud calling, managing thousands of Teams users through Orto, or operating hybrid voice environments.

By becoming part of the 8×8 family, we are strengthening our ability to deliver smarter, more flexible and more powerful communication capabilities to support our customers and partners.

Each year we work with local businesses, charities, and students to support our local community and give back to those around us.

We continually look for ways to reduce our carbon footprint, recycle unused equipment ethically, and collaborate with sustainable partners.