Connect your Ad-Hoc
SIP Devices

Callroute supports SIP endpoints so organisations can connect ad-hoc devices outside their core UC or Cloud PBX platform — without breaking their wider voice strategy.

Diagram showing the connection of ad-hoc SIP devices to Callroute.
Diagram showing connected SIP devices to Callroute.

Connect Your SIP Devices With Callroute

Callroute manages your phone numbers centrally, with most numbers typically assigned to your core UC platform such as Microsoft Teams or Webex Calling.

But many environments still need a handful of numbers assigned to standalone endpoints such as DECT handsets, desk phones, conference phones, lobby phones, lift phones, tannoys and intercoms — particularly across operational areas like factory floors.

Callroute provides a simple way to bring these SIP devices into the same control layer used for Microsoft Teams, Webex, PBXs, contact centres and Voice AI.

SIP device support is intentionally lightweight: it delivers reliable dial tone to an endpoint, rather than acting as a PBX replacement (no voicemail or complex PBX-style features).

This makes it ideal for hybrid environments where essential SIP devices must coexist with modern cloud calling.

Types of SIP Devices We Support

For Devices Outside Your Core UC Platform

Not every phone needs to live inside your main UC or Cloud PBX platform. Many organisations still rely on standalone devices for operational or safety-critical use cases — where assigning a full UC user simply isn’t practical or necessary.

Callroute lets you allocate specific phone numbers to SIP devices outside your core UC experience, while keeping everything managed through the same control layer.

This allows essential endpoints to remain connected without complicating or diluting your primary Teams or Webex deployment.

Diagram showing standalone devices connecting to Callroute.
Diagram showing simple lightweight SIP device support.

Simple Dial Tone, No PBX Complexity

SIP device support in Callroute is intentionally lightweight.

Devices receive reliable dial tone for inbound and outbound calls, without PBX-style features such as voicemail, hunt groups or advanced call handling.

This keeps configuration simple and predictable, while allowing specialist platforms to continue delivering end-user features where required.

View And Manage All SIP Endpoints In One Place

Callroute gives you a single view of every SIP device connected to your environment. Whether it’s a desk phone, DECT handset, intercom, lift phone or tannoy, all SIP endpoints are visible and managed from the same portal.

Assign phone numbers, apply routing and failover, and keep devices organised using tags, locations and descriptions — without managing separate systems or carrier portals.

This allows SIP endpoints to be managed in the same place as cloud calling platforms such as Microsoft Teams Phone or Webex Calling, without separate tools or portals.

Diagram showing connected SIP phone with thair active status.

Ways To Connect Your Numbers

What Our Customers Say

  • “Our partnership with Callroute has always been outstanding. Communication is seamless, and they consistently demonstrate exceptional customer focus. They are not just a partner; they are a true enabler of global telephony uptime. Their support is exceptionally responsive and a pleasure to work with, even on the rare occasions it’s needed.”

    Dave

    Health, Wellness & Fitness, 1,001–5,000 Employees

    Telephony Engineer in UK

  • “A fantastic experience. We are about 18 months into our journey with Callroute…and I highly recommend the solution and the…support and attention to detail.

    Adam

    Head of IT Security in UK

    Environmental Services, 1,001–5,000 Employees

  • “Great experience and value for money in one platform. Ease of use of the platform and management of changes.”

    Verified Reviewer

    Food & Beverages

    51–200 Employees

Frequently Asked Questions

Yes, you can try Callroute free with a 14-day trial. No credit card and no commitment required. Your trial includes:

  • 1x UK 0330 number
  • 1x single concurrent call limit
  • Connect up to 4 Microsoft Teams tenants
  • Explore all Callroute Teams Calling features
  • Explore all Orto Teams User Management features

To get started, book a guided setup session so we can tailor the trial to your requirements. All you need is an email address, which you’ll verify during setup.

Yes. For SIP devices, Callroute sits in the call path and provides the dial tone and routing to the endpoint. This allows Callroute to manage number assignment, routing, resilience and failover centrally.

Yes. SIP devices can run alongside cloud calling platforms such as Microsoft Teams Phone or Webex Calling, with Callroute managing numbers and routing centrally.

Yes. Numbers assigned to SIP devices can be reassigned to other services (e.g. Teams, Webex or a contact centre) without re-provisioning or renumbering.

Yes. Inbound failover routing can be configured so calls automatically route to an alternative destination if a SIP device is unavailable.

No. SIP device support in Callroute is intentionally lightweight and provides dial tone only. PBX-style features such as voicemail or advanced call handling are not included.

Book A demo

Join over 150,000 other users that use Callroute to stay connected, and manage their numbers and users more efficiently.