One platform to connect, manage and route your voice.

Route phone numbers to Microsoft Teams, Webex, Voice AI, contact centres, PBXs and more — all through a powerful self-service portal designed for simplicity and scale.

Diagram demonstrating a centralized management hub for telecom providers.
Diagram showing Callroutes key features, Number management, Analytics and access delegation.

The Only Platform You’ll Ever Need

The Callroute portal is your gateway to a simpler, more flexible way to run your voice estate.

Trusted by customers and rated 5★, it brings carriers, services, numbers and routing together in one award-winning, global SaaS platform — so you never have to worry about moving or re-porting your phone numbers again.

It’s designed to remove complexity, give teams clarity, and provide a consistent operating model, no matter how your voice environment evolves.

Key features included as standard

Everything you need to run and scale your voice estate is built into the Callroute portal — with no hidden add-ons or complexity.

Number management, intelligent routing, resilience, automation and governance come as standard.

Diagram showing built in features for number management, access delegation and automation.

How It Works

Callroute is organised around four core capabilities. You can use one area or all four, depending on your needs. Together, they provide a complete and flexible operating model for managing carriers, services, numbers and governance — at any scale.

Connect Your Carrier

Use Callroute as your carrier, bring your own, or both!

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Connect Your Services

Connect and manage the voice services you use today from a single control layer.

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Connect Your Numbers

Purchase or connect numbers, organise, and assign them to users and services.

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Operate & Govern

Understand usage, access recordings and control permissions, with full audit visibility.

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Explore The Features Of The Callroute Portal

Connect Your Carrier

Use Callroute as your carrier or bring your own — both managed through one platform.

Connect Your Services

Callroute enables you to connect all your phone numbers to all your voice services.

Connect Your Numbers

Accelerate your Microsoft Teams Phone adoption by connecting your existing PSTN lines to Teams

Additional Features

Built-in capabilities to give you deeper visibility and governance across your voice estate.

Explore How Our Portal Works In The Video Hub

Take a look at our in-depth videos on our video hub to how our features work in action.

Diagram showing the Callroute video portal.

What Makes Callroute Different to other providers

Enterprise capability. SaaS simplicity.

No upfront setup costs, no deployment overhead and no infrastructure to manage.

Try free for 14 days

Try Callroute with no commitment and see how the platform fits your environment before you scale.

Ease of deployment

Get up and running quickly without complex infrastructure, long projects or specialist telecom skills.

Connect services in minutes

Connect carriers, platforms and services in just a few clicks, not weeks of configuration.

Easy and intuitive portal

Manage everything from a single, user-friendly portal – you don’t need to be an expert!

One control layer for voice

Manage carriers, services, numbers and routing, even in complex, hybrid environments.

Hybrid Voice Made Easy

Combine new and old voice services without re-architecting your environment.

Never Port Your Phone Numbers Again

Keep your numbers independent so your voice environment for long-term flexibility.

What Our Customers Say

  • “Our partnership with Callroute has always been outstanding. Communication is seamless, and they consistently demonstrate exceptional customer focus. They are not just a partner; they are a true enabler of global telephony uptime. Their support is exceptionally responsive and a pleasure to work with, even on the rare occasions it’s needed.”

    Dave

    Health, Wellness & Fitness, 1,001–5,000 Employees

    Telephony Engineer in UK

  • “A fantastic experience. We are about 18 months into our journey with Callroute…and I highly recommend the solution and the…support and attention to detail.

    Adam

    Head of IT Security in UK

    Environmental Services, 1,001–5,000 Employees

  • “Great experience and value for money in one platform. Ease of use of the platform and management of changes.”

    Verified Reviewer

    Food & Beverages

    51–200 Employees

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Frequently Asked Questions

Yes, you can try Callroute free with a 14-day trial. No credit card and no commitment required. Your trial includes:

  • 1x UK 0330 number
  • 1x single concurrent call limit
  • Connect up to 4 Microsoft Teams tenants
  • Explore all Callroute Teams Calling features
  • Explore all Orto Teams User Management features

To get started, book a guided setup session so we can tailor the trial to your requirements. All you need is an email address, which you’ll verify during setup.

No. You can use Callroute for one capability or many. Some customers start with a single use case and expand over time as their environment evolves.
Yes. The portal is designed to support both single-tenant and multi-tenant environments, making it suitable for enterprises managing their own voice services and partners managing multiple customers.
Yes. Callroute lets you manage numbers, services and routing across multiple voice platforms from one place.
No. The portal is designed to be intuitive and easy to use, without requiring specialist telecom knowledge or formal training.
Yes. Callroute is built to support large estates, multiple regions and complex environments using automation, bulk operations and clear governance.
Yes. Callroute is organised around core capabilities, and you can use one area or combine them all depending on your needs.
Yes. Access is protected through secure authentication, multi-factor authentication (MFA) and optional Single Sign-On (SSO) via Microsoft 365 / Entra ID. Role-based access control and full audit logging provide additional governance and visibility.
Yes. Callroute is a global SaaS platform designed to support multi-region estates, high call concurrency and enterprise-scale deployments.
No. Callroute provides a consistent control layer for numbering, allowing you to change carriers or services without repeatedly re-porting your phone numbers.

Book A demo

Join over 150,000 other users that use Callroute to stay connected, and manage their numbers and users more efficiently.