A Cheaper Alternative to Microsoft Calling Plans
We offer turnkey voice connectivity for Microsoft Teams Phone with everything covered cheaper than buying a Microsoft Calling Plan.
Callroute vs Microsoft Calling Plan Comparison
See how we compare to Microsoft Calling Plans
Feature
Callroute
Microsoft Calling Plans
Domestic UK Calling Plans
Automated Connection to Customer Teams tenant
Basic Number Management
Advanced Number Management
Number Provisioning
No Customer Hardware
International & Domestic UK Calling Plans
Call Detail Reporting
24 Month History
Limited to 28 days in Teams
Minutes bundled per tenant
Support Hybrid Telephony Environments e.g. Connect PBX Analogue Equipment etc.
Support User Extensions
Automatic Failover during Teams Outage
Automated Provisioning of User Accounts
Built-in Call Recording
Multiple Inbound Numbers for a User
Other UCaaS Platform Support (e.g. Webex)
Non-UK Calling Plans
The Top 3 Reasons Why Customers Choose Callroute Over Microsoft Calling Plans
Per Tenant Minute Bundles, Not Per User
Unlike Microsoft Calling Plans that must be purchased on a per-user basis, Callroute calling plans are purchased per tenant and can be shared across all your users
- Buy only the minutes you need as a business
- Stop paying for minutes you never use
- Make significant costs savings vs per-user calling plans
Shared Minute Plans Across All Your Connected Platforms
If you have other calling platforms as well as Teams, you can share your minute bundles across all Callroute connected voice platforms, not just Teams
- Ultimate minute consumption optimization
- Single shared calling plan across all connected platforms
- High availability voice connectivity
Calling Doesn’t Stop When You’re Out Of Minutes
Unlike Microsoft Calling Plans, when your minute bundle has been consumed, calling does not stop. Automatically fall back to pay as you go for out of plan minutes until your monthly renewal date
- No need to preload credit for out of plan minutes
- Invoiced billing for pay as you go consumption
- Anti-fraud protection
What Our Customers Say
“Our partnership with Callroute has always been outstanding. Communication is seamless, and they consistently demonstrate exceptional customer focus. They are not just a partner; they are a true enabler of global telephony uptime. Their support is exceptionally responsive and a pleasure to work with, even on the rare occasions it’s needed.”
Dave
Health, Wellness & Fitness, 1,001–5,000 Employees
Telephony Engineer in UK
Used the Software for: More than 2 years
“A fantastic experience. We are about 18 months into our journey with Callroute…and I highly recommend the solution and the…support and attention to detail.
Adam
Head of IT Security in UK
Environmental Services, 1,001–5,000 Employees
Used the Software for: Less than 2 years
“Very good product and a user friendly interface. Callroute product is simple and easy to configure with your own Microsoft tenant. I also like the simplicity of the Callroute app.”
Verified Reviewer
Insurance
11–50 Employees
“Finding CallRoute is possibly the best thing that’s happened for our telco platform. They’ve provided us with administrative and reporting capabilities that nobody else would. They’ve remained extremely flexible, allowing for outside the box thinking and customizations delivered faster than anyone would expect. We intend to stick with CallRoute for the long haul. Highly flexible, extremely attentive to requests and needs, support staff absolutely beyond compare.”
Russ
Telephony Architect in US
Mechanical or Industrial Engineering, 10,000+ Employees
Used the Software for: Less than 2 years
“We implemented Callroute … as a replacement for our legacy telephony system, which had a number of limitations and no integration with MS Teams. The experience with Callroute has been very positive. The Teams integration has been seamless, the reporting is robust, and the portal is easy to use…we now have far better control over call routing and number allocation.”
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