Microsoft Teams Phone, enterprise calling, fully integrated

Enable inbound and outbound PSTN calling directly from Microsoft Teams, using your business phone numbers across desktop, mobile, and certified devices. Callroute provides the connectivity, routing, and management layer that ensures calls are delivered reliably, policies are applied consistently, and numbers are easy to assign and maintain at scale.

Extend your Teams business number to mobile phones, allowing users to make and receive calls outside the office without losing visibility or control. Calls follow the same routing rules, policies, and reporting as Teams calls, giving users flexibility while IT retains a single, governed voice experience.

Capture and store Teams calls securely to support compliance, quality monitoring, and training. Callroute enables centralised access to recordings, consistent recording policies, and clear visibility over who is recorded, when, and why — without disrupting the Teams calling experience.

Support shared phones and group calling scenarios without assigning individual numbers to every user. Ideal for reception desks, shared roles, and frontline environments, Shared Calling allows multiple users to handle calls from a common number while maintaining structured routing and administrative control.