Callroute Requirements for a Successful Integration with Microsoft Teams

To connect Callroute to your Microsoft Teams tenancy, you need to ensure you have met the following requirements You will need to check that you have: A Microsoft user account in your target Microsoft tenancy with Global Admin rights.When connecting Callroute to the Microsoft tenancy this global admin user is required to login during the…

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What Microsoft Licenses are required for Callroute?

For each user in the organisation to use Callroute with Microsoft Teams, you will need to ensure each user has the required Microsoft licensing assigned Depending on the type of Microsoft plan your organisation uses, you will need the relevant licenses assigned to each user for Teams PSTN Calling via Callroute. Microsoft Small Business Plans…

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How can I trial Callroute with Microsoft Teams

You can take advantage of the Callroute free channel and Microsoft Teams by using the Microsoft Common Area Phone trial licences To start your trial of Calling with Microsoft Teams, you can add a Common Area Phone free trial license.  This offer includes the license for the initial setup of Callroute, and it includes enough…

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Why do I need an unassigned Microsoft 365 or Office 365 user license?

During the initial setup of the Microsoft Teams Service with Callroute, you will need one unassigned Microsoft 365 license. An unassigned Microsoft 365 license is required to complete the setup process.  More details on on the steps are contained within the Microsoft Direct Routing setup guide  Callroute use the unassigned license to activate the domain name…

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