Does Callroute work with Microsoft Skype for Business?

Callroute is only supported with Microsoft Teams, and all Teams user accounts configured for Callroute must have an upgrade policy set to the Teams Only coexistence mode. If your organisation is only using Teams (no Skype for Business users), setting the coexistence mode to Teams Only in the Org-Wide Teams Upgrade settings is recommended. Important:  There is no reverting back…

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Callroute for Microsoft Teams Requirements

To add the Callroute Service to Microsoft Teams, you need to ensure you have met the following requirements first You will need to check that you have: A login to your Office 365 account with Admin rightsThis login is used by the Callroute automated setup wizard to configure your Office 365 account to use Microsoft…

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How can I trial Callroute with Microsoft Teams

You can take advantage of the Callroute free channel and Microsoft Teams by using the Microsoft Common Area Phone trial licences To start your trial of Calling with Microsoft Teams, you can add a Common Area Phone free trial license.  This offer includes the license for the initial setup of Callroute, and it includes enough…

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Callroute for Microsoft Teams Setup

Before you can use Callroute with Microsoft Teams, you will need: A login to your Office 365 account with Admin rights – more information A Microsoft Phone System licence add-on (or E5 licence) for each user of the service – more information One unassigned Microsoft 365 or Office 365 user license that includes Microsoft Teams…

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