Callroute Requirements for a Successful Integration with Microsoft Teams

To connect Callroute to your Microsoft Teams tenant, you need to ensure you have met the following requirements You will need to ensure you have the following available: A Microsoft user account in your target Microsoft tenant with the following Administrator rights: Global Administrator or if you prefer to be more granular the below combination […]

Failed to find an appropriate license when adding the Microsoft Teams service

When you add the Microsoft Teams Service in Callroute, you receive an error trying to find a license Before you can add the Microsoft Teams Service to Callroute, you must ensure you have at least one unassigned Microsoft 365 or Office 365 user license that includes Microsoft Teams + Skype for Business Plan 2. The […]