Callroute Requirements for a Successful Integration with Microsoft Teams

To connect Callroute to your Microsoft Teams tenant, you need to ensure you have met the following requirements You will need to ensure you have the following available: A Microsoft user account in your target Microsoft tenant with the following Administrator rights: Global Administrator or if you prefer to be more granular the below combination […]

What Microsoft Licenses are required for Callroute?

For each user in the organisation to use Callroute with Microsoft Teams, you will need to ensure each user has the required Microsoft licensing assigned Depending on the type of Microsoft plan your organisation uses, you will need the following licenses for each User that is enabled for Callroute with Microsoft Teams Microsoft Small Business […]

How can I trial Callroute with Microsoft Teams

You can take advantage of the Callroute free channel and Microsoft Teams by using the Microsoft Common Area Phone trial licences To start your trial of Calling with Microsoft Teams, you can add a Common Area Phone free trial license.  This offer includes the license for the initial setup of Callroute, and it includes enough […]

Why do I need an unassigned Microsoft 365 or Office 365 user license?

During the initial setup of the Microsoft Teams Service with Callroute, you will need one unassigned Microsoft 365 license. An unassigned Microsoft 365 license is required to complete the setup process.  More details on on the steps are contained within the Microsoft Direct Routing setup guide  Callroute use the unassigned license to activate the domain name […]