Integrate Teams and Calling in Minutes

Sidestep complexity and backend configurations.
Start making calls with Teams today.

teams integration

Our instant integration tool

Unlike other providers taking weeks to integrate, using engineered solutions, we have autoconfigured our integration process so you can sign up and get started in a matter of minutes. Your business can discover the benefits of Direct Routing in a few clicks.

Go live in minutes

Whether you want to test us out on a control group or deploy a long-term remote working solution quickly, our self-serve platform guides you through the process so you can enjoy Microsoft Teams calling in minutes.

Concerned you lack telephony knowledge? Our self-serve integration guides you every step of the way. If you require more assistance with getting started, our customer support team are available 24/7.

teams integration

How it works

You need Microsoft Teams and Phone System - that's it. Every channel you enable with Callroute is provided by us - that's how we make the process so easy and let you start for free.

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See the number of channels, look at trends over time, usage by location, and get an overview of other Teams activity.

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Review and sort your phone numbers. Look at location, type, active status, and more. Buy new numbers from the same screen.

integration in minutes


See monthly, quarterly or annual reports, balance histories, latest payments and invoices, along with cost trend analysis.

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We provide the clear telephony data you need to combine that with additional data sets to understand how your entire system is working.


How is this feature enabled?

Our integration service comes included — you don’t have to think about it at all. It’s even included in your first free channel with Callroute. All you need is admin rights to Teams to allow us to make the necessary changes.

What version of Teams do I need?

You need a Microsoft Phone System licence. This might be included in your Office/Microsoft 365 licence. For example, it comes as standard as part of E5 and Business Voice. For other users, Phone System can be purchased as an add-on to your Microsoft subscription.

What are the prerequisites?

You need Teams and Phone System — that’s it. The best path to getting these licences, however, depends on your business, your geography, and your existing Microsoft packages. In the UK, you have four main options.

How is this different from Microsoft Calling Plans?

Callroute is a Direct Routing service. Calling Plan is more expensive than Callroute and charges per-user — we charge per-channel, and you only need as many channels as concurrent users. The great news is if everyone is on the phone at once we are still cheaper. Check out our blog about Phone Calls with Microsoft Teams and our pricing page if you want more details.

How can you integrate so quickly?

Unlike other Direct Routing providers, we aren’t connecting your Teams environment to another third-party. As the PSTN carrier, we are able to pre-configure a whole range of backend choices — accelerating the process and delivering more reliable outcomes.

Teams integration made easy

We provide straightforward integration in minutes. Sign up for your free channel and get started today.

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