Automated Number Provisioning for Microsoft Teams

Save Time & Money When Assigning Microsoft Teams User Policies

Make your day better by automating the menial tasks and freeing up more time for real work.

Manage User Personas

Create & Manage Personas for Voice & Non-Voice Users

Sync Microsoft Teams policies and create personas that match each of your user groups, whether they need a phone number or not, then assign to users

Automatically Assign Numbers Based on User Persona

Use with Callroute number management to automatically choose a number from a specific range when assigning a user persona

Here's What Happens When You Automate User Policies

No Install or Scripts

No need to change existing processes, no plugins or software required
Works Within Your Logic

You set the business logic for provisioning numbers and Callroute will does the rest
Sync Your Teams Policies

Create and manage policy settings from Teams Admin Center and sync with Callroute
Works With All Teams Users

Manage policy assignments for all users including voice and non-voice

User Persona FAQs

Can I assign personas to all Teams users?

Yes. You can use Callroute to manage your voice and non-voice users in a single interface.

What if I make a change to a Teams Policy Setting in Teams Admin Center?

Callroute only synchronizes the policy identifiers. This means that if you change a setting of a policy in Teams Admin Center, all users assigned this policy will inherit this change as per normal Teams behaviour

Does Callroute automatically assign user personas?

Yes, you can now use Callroute’s auto-provisioning tool to assign user personas.

Will personas work for users not using Teams?

No, user personas are Microsoft Teams specific.

Can I use personas to manage Calling Plan or Operator Connect users?

Yes, you can use user personas for these users too.