Simplify Your Microsoft Teams User Policy Assignments
Group your Microsoft Teams User Policies together to create a persona for each of your user groups and apply them in one click.

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No Install or Scripts
No need to modify existing user account provisioning processes, no plugins or software required
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Works Within Your Logic
You set the business logic for provisioning numbers. Callroute will do the rest
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Sync Your Policies From Microsoft Teams
Create and Manage Policy settings from Microsoft Teams Admin Center and synchronize with Callroute User Personas
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Works With All Microsoft Teams Users
Manage policy assignments for all your users including voice and non-voice users
Manage User Personas in your organization
Take the complexity out of managing Microsoft Teams Policy assignments for your users with Callroute User Persona’s
Synchronize your Teams policies and group them together based on each of your user demographic
Assign them to your users in one click, whether they are voice enabled or information workers
Manage personas on a per user or group basis. Easily apply policy changes in bulk when needed
Create & Manage Personas for Voice & Non-Voice Users
Synchronize your Microsoft Teams policies and create personas that match each of your user groups, whether they need a phone number or not, then assign to users


Automatically Assign Numbers Based on User Persona
Use with Callroute number management to automatically choose a number from a specific range when assigning a user persona
User Persona FAQs
Yes. You can use Callroute user personas to manage your voice and non-voice users in a single interface.
Callroute only synchronizes the policy identifiers. This means that if you change a setting of a policy in Teams Admin Center, all users assigned this policy will inherit this change as per normal Teams behaviour
Not yet, you still have to perform the assignment action manually. However, there will be an automated way soon!
No, User Personas are Microsoft Teams specific.
Yes, you can use user personas for these users too.