Delivering Superior Call Quality
Enjoy superior PSTN call quality that your business can rely on. Clear connection without interference or delays.
Call quality to rely on
Extensive tooling to monitor our underlying network
Prioritize routing calls based on available quality metrics
Best in class methodology for applications like Direct Routing
Use of adaptive voice codecs like SILK for calls that traverse the internet
Reliably provide a great call experience
- Audio degradation average
- Round trip
- Packet loss rate
- Ratio concealed samples avg
If any of these metrics fall outside of a predetermined threshold value, the audio stream is determined to be suffering from poor quality.
A codec is used to digitize voice and send it across an IP network (i.e. the internet). SILK is a variant that is very tolerant to inferior quality networks and delivers the best possible quality.
Generally speaking, no. The traditional PSTN is yet to catch up when compared to on net calling within platforms like Microsoft Teams. If you call a regular phone number from Teams the quality will default to standard definition given it enters the regular phone network.
Clear connection without interference
Call quality means better conversations, and is one of the most important factors rated by our customers. Get started today.
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