Call Quality Delivered As Standard
Enjoy HD call quality that your business can rely on. Clear connection without interference or delays.
PSTN-grade call quality
Superior customer experience requires enterprise level call quality and reliabilty. Callroute extends Teams calling out to the PSTN to enable high quality calls.
Reliably provide a great call experience
You can make calls with the highest quality and security, no matter the location. And you can do so using all the familiar market-leading features of Microsoft Teams.
How it works
You need Microsoft Teams and Phone System - that's it. Every channel you enable with Callroute is provided by us - that's how we make the process so easy and let you start for free.
Usage
See the number of channels, look at trends over time, usage by location, and get an overview of other Teams activity.
Numbers
Review and sort your phone numbers. Look at location, type, active status, and more. Buy new numbers from the same screen.
Billing
See monthly, quarterly or annual reports, balance histories, latest payments and invoices, along with cost trend analysis.
Integration
We provide the clear telephony data you need to combine that with additional data sets to understand how your entire system is working.
FAQs
You sign up for Callroute and it comes with the service — that's all you need.
Microsoft provides five individual metrics.
- Audio degradation average
- Round trip
- Packet loss rate
- Jitter
- Ratio concealed samples avg
If any of these metrics fall outside of a predetermined threshold value, the audio stream is determined to be suffering from poor quality.
To integrate Callroute with Teams you need a Microsoft Phone System licence. This comes standard as part of E5 and Business Voice. For other users, Phone System can be purchased independently. You can see how these plans relate to each other in the diagram below.
Clear connection without interference
Call quality means better conversations, and is one of the most important factors rated by our customers. Get started today.
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