Connect your carrier to Callroute

Centralise your carrier connections and distribute them across your phone systems with Callroute. Connect any carrier from any country and build a connected telephony cloud for your organisation.

Callroute Bring Your Own Carrier
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  • Secure Calling as Standard

    Callroute supports SIP TLS and media encryption as standard. Ensuring all your calls are secure. We support unsecured calling too.

  • Unlimited Channels

    No channel limits. Make as many concurrent calls as your carrier allows

  • Any Country

    Connect to any SIP service provider in any country (subject to regulatory compliance)

  • 99.999% Uptime

    Our infrastructure is highly available and resilient we can guarantee 99.999% uptime

Bring your own carrier

You can connect your existing carrier to Callroute using standard SIP trunks from any country.

By connecting your own carrier to Callroute you can keep your existing numbers and route incoming calls to the right phone system by the number or range.

Callroute offers you complete flexibility on your number routing across all your telephone systems and carriers.

Consolidate your PSTN services with Callroute

With Callroute you don’t need to procure additional SIP services from your provider (or another) to connect to new Unified Communications solutions you begin to use. By connecting your existing carrier to Callroute you can share the services you already pay for across all your connected phone systems.

This offers incredible cost savings and streamlines your telephony into a coheasive and truly integrated calling solution for your business.

Moving users has never been so easy

No more big bang migrations planned around number porting. Using Callroute connected to your own carrier and phone systems you can move users freely between your PBXs and Microsoft Teams, keeping their number with no disruption.

Callroute makes voice migrations easy and increases customer and user satisfaction.

Migrating user with callroute

Don't have a carrier or want to change?

If you do not currently have an existing carrier or you want to change from your existing and would like to take advantage of all the benefits that Callroute offers, you can choose from our built-in carrier solutions

Verified Carriers

Choose from a list of carriers already connected to Callroute.

Calling Plans

Built-in Calling Plans that provide everything you need to make a phone call within minutes

Bring your own carrier FAQs

Do I need to contact my carrier before connecting Callroute?

If you are not using one of Callroute’s verified carriers then you will need to contact your provider in order to obtain your SIP trunk credentials. You will also need to pass them the Callroute connection details after you have created the SIP trunk connection so they can permit voice traffic from Callroute’s network.

If I use a verified carrier do I need to do anything?

Our verified carriers have been pre-validated on Callroute’s infrastructure and we have an active connection between us. You will need to contact the provider directly in order to redirect your inbound numbers to the SIP trunk connected to Callroute when you are ready to use the service.

Do you support unsecured SIP trunks ?

We support both UDP and TCP SIP trunks without TLS encryption

Are there any limitations to how many carriers I can connect?

No. You can connect as many carriers to Callroute as you need.

Do you support highly regulated countries such as India?

These countries usually demand on-premises termination of phone lines. This requires an SBC or Voice Gateway on site that needs to be used to connect to the carrier. You can connect this SBC to Callroute to for the interconnect between gateway and your phone system, provided you can adhere to all the regulatory compliance in this area.

Intermittent Microsoft Teams calling issues reported globally. This issue appears to be affecting all Microsoft customers worldwide. Microsoft are currently investigating the issue. All Callroute systems are fully operational. More information will be provided as soon as possible.