The Information You Need to Stay in Control

Review call records, billing histories, and usage statistics to get the most out of your telephony.

analytics and reporting

Easy to use reporting and analytics

Easy-to-use dashboards provide real-time metrics and analysis.

  • Get insights on how your telephony system is performing, how it's being used, and who is using it.
  • Access actionable takeaways or dig deep into the numbers.

Reports to aid business performance

Performance statistics and KPIs drive decision-making and quality-control. Years of experience in telephony have proven that information is key to a successful phone system. Pair that with insights on your collaboration platform usage, and you have powerful data sets to drive efficiency, collaboration and growth.

analytics and reporting
security and privacy

Collate information in a central platform

The Callroute portal collates everything into one central view.

  • Call volumes
  • Channel concurrency
  • Locations and destinations
  • Call recordings

How it works

All reporting and analytics dashboards are automatically available within the Callroute portal. Start for free today.

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Usage

See the number of channels, look at trends over time, usage by location, and get an overview of other activities.

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Billing

See monthly, quarterly or annual reports, balance histories, latest payments and invoices, along with cost trend analysis.

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Integration

We provide the clear telephony data you need. Combine that with additional data sets and understand how your entire system is working.

FAQs

Our portal represents years of experience in providing telephony reports and insights. You can filter to create different views and data ranges to pull the most relevant information.

Yes, all data is presented in real time.

Yes, CDR’s (Call Data Records) can be downloaded in excel format where needed.

Drive efficiencies through data

Unified communication brings the potential for more powerful insights. We take reporting seriously and so should you. Set up your free channel today to see the big picture.

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