New Feature: Microsoft Teams Security Groups -May 2025

Microsoft Teams Security Groups - New Callroute 2025 Release

We’re excited to announce the launch of our latest feature, Security Groups for Microsoft Teams, designed to make Microsoft Teams Phone management simpler and smarter!

Security Groups is an Orto feature that allows local IT teams to delegate the management of user assignments, numbers, and policies within their own region or department, while keeping compliance and governance fully centralized.

Key benefits of Security Groups:

  • Regional delegation: limit admin access to specific users and phone numbers.
  • Attribute-based assignment: use Microsoft 365 groups or Entra ID data for automatic membership.
  • Faster operations: empower local admins to complete tasks more quickly.
  • Improved compliance: prevent admins from modifying settings outside their assigned scope.

This feature has been asked for by our customers, and is suitable for a range of businesses including:

  • Multi-national enterprises needing decentralized user management
  • Public sector organizations with strict access and compliance requirements
  • Businesses with multiple Teams tenants or regional support structures

👉 Find out more about Security Groups here.

Want to see what other features are on the way? Check out our roadmap to see how we’re continuing to simplify Microsoft Teams management for you.

Ready to begin your journey to better Teams management?

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Intermittent Microsoft Teams calling issues reported globally. This issue appears to be affecting all Microsoft customers worldwide. Microsoft are currently investigating the issue. All Callroute systems are fully operational. More information will be provided as soon as possible.