New E-Book helps “IT leaders deliver real results with Teams Phone”

Callroute Release E-Book - Mastering Microsoft Teams Phone: The Complete Guide to Provisioning & Best Practices.

Callroute has released its first E-Book, Mastering Microsoft Teams Phone: The Complete Guide to Provisioning & Best Practices.  

Commissioned by Veronix, a consultancy founded by Microsoft MVP Mark Vale, with 15+ years of experience in Teams Phone deployments, this guide is designed for IT administrators responsible for deploying and managing Microsoft Teams Phone systems. 

A resource designed for IT professionals 

With over 320 million monthly active users of Microsoft Teams in 2024 and 80 million Teams Phone activations, IT administrators are at the forefront of managing one of the most sophisticated enterprise communication platforms available.  

This E-Book provides IT admins with top tips, guides, and a step-by-step framework for managing Teams Phone deployments, including: 

  • Key features: Insights into Teams Phone user types, licensing, advanced calling features, and connectivity options like Microsoft Calling Plans, Direct Routing, and Operator Connect. 
  • Provisioning excellence: Practical guidance and checklists on planning Teams Phone experiences, building robust provisioning plans, and creating user personas. 
  • Advanced tools: Guidance on how to select a Teams Phone provisioning tool, and whether you really can automate Teams Phone provisioning for free. 

Mark Vale, Microsoft MVP and author of the E-Book, commented:

“As someone who has spent years deploying Teams Phone, I understand the pain points IT admins face daily. This E-Book was created to equip IT admins with the insights and best practices they need to handle provisioning, configuration, and day-to-day management with confidence, in one accessible resource.”  

What sets this ebook apart

“This guide cuts through the noise around Microsoft Teams Phone deployment, giving IT pros clear, practical steps to get it right the first time. It’s the kind of resource that makes you feel confident tackling a complex challenge,” says Craig Durr, a leading industry analyst and researcher focusing on workplace collaboration. 

Kevin Kieller, Top 50 UC Expert, Analyst and researcher, added:

“The Mastering Microsoft Teams Phone e-book provides an excellent overview of Teams Phone, Phone Connectivity Options, and Licensing. It then dives deep into the 39 different policies that can be applied to a user, providing a concrete framework for building a provisioning plan. The detailed walkthrough guide, with ample screenshots, will be incredibly valuable for any IT professional looking to setup group-based provisioning.”  

What IT admins will gain 

  • Clarity on complexity: Simplify licensing, connectivity, and configuration. 
  • Expert insights: Benefit from tried-and-tested strategies developed by Microsoft MVPs. 
  • Operational efficiency: Learn how to streamline workflows and simplify management. 
  • Compliance and reliability: Ensure deployments meet legal and enterprise standards. 
  • Future-proof your system: Ensure your Teams Phone setup is scalable and secure.  
  • Maximize your Teams investment: Get the most out of Microsoft Teams in less time. 

Available now

This is the easy-to-read E-Book that IT admins have been waiting for to simplify their Teams Phone management. Download your FREE copy today

Transform your Teams Phone management

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Intermittent Microsoft Teams calling issues reported globally. This issue appears to be affecting all Microsoft customers worldwide. Microsoft are currently investigating the issue. All Callroute systems are fully operational. More information will be provided as soon as possible.