Coolwave Communications Partners With Callroute To Automate Cloud Telephony For Global UCaaS Platforms

The partnership enables Callroute and Coolwave’s customers to automate voice services across UCaaS and CCaaS platforms including Microsoft Teams, Webex and more.

SOUTHAMPTON, UK, Oct 6, 2022 – Callroute, an established player in the cloud voice market, has partnered with Coolwave Communications, a global provider of voice and messaging solutions, to automate the provisioning of cloud telephony services across UCaaS and CCaaS platforms. Enterprises are able to easily connect Coolwave’s global SIP trunking to Microsoft Teams and Webex without requiring physical infrastructure or extensive technical knowledge.

Voxnube, a service provider offering services and solutions to businesses via the “voice cloud”, is the first partner to unlock the benefits of this partnership. Voxnube provides distributor voice services and solutions to Callroute and Coolwave’s partner bases globally, while benefitting from Callroute’s advanced call routing, number management and user provisioning solution, coupled with Coolwave’s extensive SIP trunking capabilities.

“Coolwave is very excited to be supporting Callroute in delivering global SIP solutions. Callroute has developed an advanced call routing, number management and user provisioning solution, allowing you to connect any phone system and service provider together, without the need for infrastructure or deep technical knowledge,” said Ronan Higgins, Commercial Director at Coolwave Communications. “Together, we are making it simple for all kinds of businesses to optimise and grow their UCaaS, CCaaS and CPaaS platforms with BYOC and automated voice services, helping to accelerate their services for customers.”  

Ronan Higgins

Using Callroute, end customers can easily connect Coolwave’s global SIP network to UCaaS platforms such as Microsoft Teams using the Callroute Bring Your Own Carrier (BYOC) functionality. In combination with Coolwave’s cloud-based, self-service and white-label Cool Operator platform, partners and customers benefit from secure and superior voice quality with regionalised points of presence, which simplifies global telephony deployments.

Ewan Haig
CEO Sipsynergy

We are excited to welcome Coolwave as a Verified Carrier. Their extensive coverage across 72 countries will be a game changer for enterprises that want to migrate their telephony to UCaaS services such as Microsoft Teams in challenging geographies. said Ewan Haig, CEO of Sipsynergy. “The combination of Callroute’s powerful automation and Coolwave’s global coverage will certainly be a very compelling offer in the market.”

Callroute’s existing partners also benefit from this new partnership, unlocking new markets and opportunities that were previously out of reach. As a global provider, Coolwave takes care of all the local telephony regulatory compliance, while Callroute provides the seamless automation needed to connect end customers to PSTN services quickly and reliably. Partners will be able to take advantage of this partnership with a quick and simple go-to market offering, allowing them to win new business with confidence and without risk.

Voxnube is hugely enthusiastic to be supporting Callroute and Coolwave Communications in delivering global SIP voice services and solutions. We are taking out the complexities from businesses transforming and migrating to the cloud, by making it simple for all kinds of companies to grow in cloud communications and optimise services for customers, said Mike Hejsak, Founder and CEO at Voxnube. 

Callroute’s advanced call routing, number management and user provisioning solution, coupled with Coolwave’s extensive SIP trunking capabilities, provides Voxnube with a compelling set of services and solutions reaching 72 countries without the need for in-country infrastructure or technical knowledge.

Mike Hejsak
CEO – Voxnube

About Callroute

Callroute is a cloud service that delivers market leading PSTN integration with UCaaS, CCaaS platforms as well as traditional on-premises telephony equipment. Our unique technology automates deployment via a self-serve portal meaning your customers can be making calls in just a few minutes.

About Coolwave Communications

Coolwave makes it simple and efficient for carriers and resellers, OTT players, CPaaS and XaaS providers to expand their voice and messaging capabilities with tailored solutions. It bridges the gap between the traditional world of voice and messaging and the next generation of platforms, OTT services, and applications. Unlike a traditional voice and messaging provider, Coolwave is focused on consulting and collaborating with partners to create tailored solutions that address their challenges and deliver simple and efficient ways to serve growing user demand. Partners can seamlessly integrate voice and messaging into their offerings and deliver reliable, robust and optimised user experiences.

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About Voxnube

Voxnube is fully focused on providing services and solutions to businesses via the “voice cloud”. We have partnered with a number of best-in-market organisations to provide Voxnube with the capabilities and features to offer services that are solely developed, orchestrated, and deployed from the cloud to customers, via simple and easy to use portal interfaces. 

Our rapidly growing team have a wealth of experience both on a local and international level, having developed and delivered services for large multi-national telecommunication companies across different geographic regions. This experience has led us to a range of services that are rich in features, specifically for Microsoft Teams, but also with the ability to connect into other telephony environments for migration services, or services into Webex calling, SIP registered devices and existing PBXs.

Voxnube the “Voice Cloud” company is a privately held organisation headquartered in the UK with support from numerous expert technology and service partner relationships.     

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Intermittent Microsoft Teams calling issues reported globally. This issue appears to be affecting all Microsoft customers worldwide. Microsoft are currently investigating the issue. All Callroute systems are fully operational. More information will be provided as soon as possible.