How To Integrate Cisco UCM With Microsoft Teams
If you’re using Cisco UCM (aka Call Manager) and Microsoft Teams, you’ve got access to the two most dominant forces in telecoms of recent times. The only thing better than running these powerhouses standalone? Integrating them! Can Microsoft Teams integrate with Cisco Call Manager? Yes, Microsoft Teams can now integrate with Cisco Call Manager. There […]
What Is The Difference Between Operator Connect and Microsoft Calling Plan?
Operator Connect is when Microsoft verifies a telecommunications operator to provide cloud telephony services via a direct connection on Microsoft’s infrastructure, whereas Microsoft Calling Plan is Microsoft’s own retail calling product that enables you to pay your call charges to Microsoft directly. Here are the high-level differences between Operator Connect and Microsoft Calling Plan: Operator […]
Direct Routing Vs Operator Connect: The Only Guide You’ll Ever Need
Microsoft Teams Direct Routing is the process that enables the connection of your own session border controllers to Teams to provide telephony and external calling services from on-site or cloud telephony via a vendor other than Microsoft. Operator Connect, on the other hand, is when Microsoft verifies a telecommunications operator to provide cloud telephony services […]
Your Guide To Microsoft Calling Plans In The UK
Let’s understand exactly what’s on offer when it comes to Microsoft calling plans in the UK. First up, we must start with a clarification of the interchangeable term calling plan. Microsoft has named its own calling plan, Calling Plan. Which can be a little confusing when talking to a layperson about calling in Microsoft Teams. […]
This Is The Remedy For Your Microsoft Teams Calling Headache
When it comes to Microsoft Teams Calling, there are too many options to choose from. That’s the feedback from almost every business with multiple locations and/or thousands of users with inherited phone system technology. Yes, the perfect scenario is that you move all your VoIP and PBX elements into the Teams ecosystem. But, sometimes, it’s […]
Microsoft Teams Premium: Everything You Need To Know
Since Microsoft launched Teams Premium in February 2023, everyone has been trying to get to grips with what’s included, what they will actually achieve, and whether or not their business needs it. The functionality available is genuinely game-changing if you need it. For the majority of day-to-day Teams users, nothing will change even if you […]
5 Ways To Automate Microsoft Teams & Make Your Life Easier
Raise your hand if you’re sick of hearing about AI? ✋ Raise your other hand if you’re looking for ways to automate Microsoft Teams that don’t involve ChatGPT or an expensive third-party tool that comes with all sorts of security risks. ✋ Okay, enough of the fun and games. Let’s get down to what we […]
How To Reduce Costs In Microsoft Teams
Whether you work in IT, procurement, or finance, you’ll be aware that Microsoft Teams can rack up quite a bill. That’s not necessarily a negative. It’s what happens with telecoms and collaboration technology. The more users you have, the higher the bill. The more you use a specific vendor, the higher that specific bill is. […]
How To Reduce Manual Errors In Microsoft Teams
You’ve spent the last hour making changes to the policies for the marketing department. You hit save. That’s it. Job done. Time for a coffee. Wait. It didn’t save? Okay, there’s an error message. Must be an easy fix. You spent the last hour on this, after all. Oh no. Not this. You made one […]
Callroute Launches Microsoft Teams Auto Provisioning To Save Admins Time & Reduce Manual Errors
Teams admins no longer have to lose days to data entry and policy assignment. Personas, templates, and auto-provisioning are flavor of the month. United Kingdom, 20th June 2023: Callroute, the Microsoft Teams provisioning company, today launched its auto-provisioning tool. This latest update will help Teams admins save time and reduce manual errors when provisioning new […]