The Shifting Landscape Of Contact Centres On Microsoft Teams

Teams Contact Center

In the words of Michael Corleone, ‘Just when I thought I was out, they pull me back in.’ I spent 20 years in the contact centre world before jumping ship at the end of 2020 and joining Callroute. For the first 12 months I barely looked at a contact centre project but as more and […]

Intermittent Microsoft Teams calling issues reported globally. This issue appears to be affecting all Microsoft customers worldwide. Microsoft are currently investigating the issue. All Callroute systems are fully operational. More information will be provided as soon as possible.